Terms of use

1. Using this website responsibly

This website is provided for people and businesses seeking information about inverters, lithium batteries and backup power services in Gauteng. You may browse the site and submit an enquiry through the contact form for lawful purposes only.

You must not use the site in a way that interferes with its operation, attempts unauthorised access, copies material for misuse, or submits false details. If you are contacting us on behalf of a business, you confirm that you have authority to do so.

2. Information about backup power services

The information on this site is general in nature and is intended to help you understand essential backup options for homes, shops and offices. System size, battery capacity and inverter type depend on the loads you want to support, how long you need backup, and whether the property is single-phase or three-phase.

• Backup sizing should be based on actual usage, not guesswork.
• Battery banks must suit the inverter and the expected discharge cycle.
• Grid-tied systems may require municipal registration before or after installation, depending on local rules.
• All electrical work must be carried out by a registered electrician and followed by a valid certificate of compliance.

Any advice given through the website or enquiry process is meant to support planning, not replace a site inspection or formal electrical assessment.

3. Enquiries, assessments and service appointments

When you submit an enquiry, you agree that the details you provide are accurate and current. We may use those details to contact you about site assessments, backup sizing, inverter installation, battery installation, fault checks, routine servicing and related services.

• Site visits may be needed before quoting or recommending equipment.
• Installation timing can depend on access, load-shedding conditions, parts availability and compliance requirements.
• Where a site has existing electrical faults, work may need to be delayed until those faults are corrected.

We may decline to proceed with a request if the site is unsafe, the scope is unclear, or the work falls outside legal or technical requirements.

4. Compliance, municipal rules and safe installation

Electrical installations must comply with applicable South African legislation, SANS standards and local municipal by-laws. If a system is connected to the grid, the property owner is responsible for obtaining any required municipal approvals or registrations. The installer or electrician may assist with the technical process, but the legal duty remains with the property owner unless law provides otherwise.

Battery rooms, wall mounting positions, ventilation, cable runs and changeover arrangements must be suitable for the site. Coastal humidity, heat and poor ventilation can affect equipment choice, so outdoor conditions and indoor placement should be considered carefully.

5. Your responsibilities as a user or customer

You are responsible for making sure that the information you submit is correct, that the site is accessible for inspection or installation, and that you follow any operating instructions provided for the equipment fitted at your premises.

• Do not overload circuits or bypass protection devices.
• Keep batteries and inverters clear of water, dust and restricted enclosures.
• Report faults, unusual noise, warning lights or repeated tripping promptly.
• Keep records of certificates, handover notes and municipal approvals where applicable.

If you ask us to arrange or recommend services, you remain responsible for deciding whether the solution suits your property and budget. We do not give personal financial advice.

6. Intellectual property and website content

Text, images, layout, logos and other content on this website are protected by copyright and other applicable rights, whether owned by PowerCut or used with permission. You may not copy, distribute, alter or reuse content without written permission, except where law allows limited personal use.

You may print or save a copy of pages for your own reference, provided you do not remove notices, claim the material as your own, or use it for unlawful commercial gain.

7. Liability, updates and contact through the enquiry form

We aim to keep the site accurate and usable, but we do not guarantee that all content will always be complete, current or free from error. Product availability, service coverage and technical guidance may change without notice.

To the extent permitted by law, PowerCut and its operator, Astros Marketing (Pty) Ltd, are not liable for losses arising from misuse of information on the site, unauthorised access, third-party interference, or failure by a customer to meet legal or technical obligations. These terms may be updated from time to time, and the current version will apply when you use the site.

For enquiries about terms, service areas including Randburg, Johannesburg, Pretoria, Centurion, Midrand, Roodepoort, Sandton and Fourways, or any website related matter, please write to PowerCut through the contact page form with a list of the appliances that must stay on.