From the call-out book
The early years are easiest to explain through the jobs that changed what we install.
- A Ferndale home office
- A lead-acid battery bank sized for two hours died after three months of daily outages. It was the job that convinced us to move clients to lithium and to size properly from real load readings.
- A Northcliff gate and alarm
- The family only wanted the gate, alarm and Wi-Fi to stay up. A small inverter on a dedicated circuit did the job for a fraction of a whole-house system, and essential-load circuits became our standard first question.
- A Fourways restaurant
- Cold rooms, tills and lights on one budget. We learnt to split loads, stagger compressors and talk to the kitchen staff, not only the owner.
- A Bryanston clinic
- Our first site where backup was a medical matter. It brought in written handover packs, monitored systems and planned maintenance visits.
What the book taught us
Most backup problems are sizing problems. Every quote now begins with what must stay on, for how long, and what can safely wait until the grid returns. The installers carry clamp meters before they carry brochures, and every system is handed over with a plain explanation of which plugs are protected.
The team has grown, the van fleet has grown, and the call-out book is digital now. The first question on it has never changed.